SMS Privacy Policy
Effective Date: [Insert Date]
Airtopia Adventure Parks (San Antonio Adventure Park LLC, Hemet Adventure Park LLC, and Owasso Adventure Park LLC) value your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you interact with us via SMS (text messaging).
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1. Information We Collect
When you opt in to receive SMS messages from us, we may collect the following information:
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Your mobile phone number
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Any message content you send us via SMS
If you also complete a waiver, sign up online, or engage with other Airtopia services, we may collect:
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Your name
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Your email address
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2. How We Use Your Information
We use the information collected to:
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Send booking confirmations
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Provide promotional offers and coupons
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Communicate with you via two-way customer service SMS
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Send important updates related to your visit or our services
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3. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers (such as HubSpot) who assist with SMS delivery or communication. These providers are obligated to protect your data. We may also disclose information if required by law or to protect our legal rights.
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4. Opt-In Consent
By providing your phone number through online forms, texting us, signing our waiver, or registering in person, you expressly consent to receive SMS messages from us.
You can withdraw your consent at any time by following the opt-out instructions below.
5. Opt-Out Instructions
You can opt out of receiving SMS messages from Airtopia at any time:
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Reply “STOP” to any SMS message
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Or contact us directly at admin@airtopiapark.com
Please note that it may take a short time to process your request, and during that time you may still receive messages.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or electronic storage is 100% secure.
7. Your Rights
You have the right to:
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Access your personal information
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Request corrections to your personal information
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Request removal from SMS communications
To exercise any of these rights, please email us at admin@airtopiapark.com or reply to any text message you’ve received.
8. Policy Updates
We may update this SMS Privacy Policy from time to time. All updates will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
9. Contact Information
For questions about this policy or your personal data, you can reach us at:
San Antonio Adventure Park LLC
16628 San Pedro Ave
San Antonio, TX 78232
Phone: (210) 624-7932
Hemet Adventure Park LLC
869 W Florida Ave
Hemet, CA 92543
Phone: (951) 557-1421
Owasso Adventure Park LLC
12932 East 86th St N
Owasso, OK 74055
Phone: (918) 201-1612
Email for all locations: admin@airtopiapark.com